During 2024, we connected soft skills to Quality. The term “soft skills” was coined by the U.S. Army in the late 1960s to refer to any skill that does not employ the use of machinery. Soft skills are important skills that improve our ability to work with others. Good soft skills help us build and maintain relationships at work and in our personal lives. Developing soft skills can increase confidence and help cultivate leadership skills. Working with people who have strong soft skills improves the workplace from increased productivity to increased morale and employee well-being.

Adding steps to a process or features to a product rarely improves Quality. All too often, a well-intentioned addition to something adversely affects its Quality. When seeking to improve Quality, take a different path – what can be removed to improve Quality?   

GES is pleased to announce the recipients of the 2020-21 Corporate Social Responsibility (CSR) Scholarship. GES' CSR scholarship program was established in 2007 with the goal of rewarding the outstanding academic achievements and community service displayed by children of GES employees across the company. 

The Department of Energy issued a Human Performance Handbook 15 years ago. Many of these principles apply to the LPS method that GES has embraced for quality and health and safety. Related to quality, the principle of human performance from this handbook that resonates most loudly is the following:

People achieve high levels of performance because of the encouragement and reinforcement received from leaders, peers, and subordinates.